How to change someone’s mind. It’s a topic that’s come up a few times before on the podcast. For example, I talked to Jonah Berger about how to make inroads by asking for less. I also spoke with Tali Sharot about how to get further by focusing first on what you have in common. Yet…
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We like to think we’re in complete control of the decisions we make. From the sandwich we ordered for lunch to the Netflix show we watched last night. Yet, in each case, we’ve got a hidden partner, one that influences nearly every decision we make. That partner is the designer. Whether we’re reading a restaurant…
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What do you think makes companies like Amazon or Google so innovative? With Amazon you might say their relentless focus on the customer. With Google, you might point to their powerful search engine or cloud computing. What you might not think about is just how important experiments are to their success. Not just a few…
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I’ve spent a lot of time talking to guests about our relationships at work. For example, we’ve discussed how to listen better, how to navigate conflict, and how to influence others, just to name a few. What I’ve spent less time talking about are the relationships that go beyond work. That’s why I invited Kat…
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One of the messages our culture delivers is “not enough.” Not clever enough. Not busy enough. Not successful enough. It’s a cultural mantra that beats just below the surface of many conversations, especially the ones we have with ourselves. That’s what’s so refreshing about Vanessa Bohns’ book, You Have More Influence Than You Think: How…
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