Think of your family, your friends, and your colleagues. In each of these relationships, you can expect to experience conflict from time to time. Sometimes, it’s unhealthy conflict that harms our relationships. Other times, it’s healthy conflict that strengthens them. High conflict is something different. It happens when we view the conflict as good versus…
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I’ve got a riddle for you. What do we need to get better at our jobs? To maintain relationships with family and friends? To find our keys? The answer is memory. Yet when it comes to what it is and how to get the most out of it, we may not know as much as…
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Change happens through action. For example, if we want to solve the hunger problem in our local community, we donate to a food drive. We volunteer at a food bank. We do things that solve the problem. But often the hurdle to taking action is knowing what action to take. Research shows that bystanders are…
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Most of us have a voice in our heads. On some days, it builds our confidence. On others, it tears us down. Our inner voice is an invisible force that has a big effect on our work and our lives. I’ve often been curious about this voice. What shapes it? What makes it louder? If…
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For many of us, public speaking creates a lot of anxiety. And like all phobias, it comes at a cost. Researchers have linked a fear of public speaking to lower college graduation rates, lower wages, and fewer promotions. But I think the biggest price we pay is the loss of our voice. It robs us…
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