Episode Archives

CM 201: Rob Cross on Collaboration Overload

There are countless benefits to collaboration. We get new ideas. Solve problems more quickly. Produce higher quality work. But too much of anything can turn toxic. And it doesn’t have to be that way. Rob Cross, Professor of Global Leadership at Babson College, has spent time with hundreds of leaders who’ve figured out how to…

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CM 200: Jay Van Bavel on Our Changing Identities

We like to think of our identities as singular and stable: I’m an early riser (and will always be), or I’m a foodie (and can’t imagine otherwise). But if we take a step back, we see how we not only hold multiple identities, but how many of these identities change over the course of our…

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CM 199: Michael Rousell on the Power of Surprise

How to change someone’s mind. It’s a topic that’s come up a few times before on the podcast. For example, I talked to Jonah Berger about how to make inroads by asking for less. I also spoke with Tali Sharot about how to get further by focusing first on what you have in common. Yet…

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CM 198: Eric Johnson on the Science of Decision-Making

We like to think we’re in complete control of the decisions we make. From the sandwich we ordered for lunch to the Netflix show we watched last night. Yet, in each case, we’ve got a hidden partner, one that influences nearly every decision we make. That partner is the designer. Whether we’re reading a restaurant…

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CM 197: Stefan Thomke on How to Run Game-Changing Experiments

What do you think makes companies like Amazon or Google so innovative? With Amazon you might say their relentless focus on the customer. With Google, you might point to their powerful search engine or cloud computing. What you might not think about is just how important experiments are to their success. Not just a few…

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