What if you design a product or service that prevents certain people from using it? These kinds of mismatches are everywhere: a computer mouse that works only for the right-handed; credit-card-only payment systems that exclude those without credit; and even game controllers for gamers who can’t use their hands. Inclusive design advocate, Kat Holmes, explains,…
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What’s the cost when women are left out of healthcare, education, and public policy data? Data drives decision making in critical areas. Yet, in most cases, as Caroline Criado Perez, author of the book, Invisible Women: Data Bias in a World Designed for Men, points out, women are simply absent from the data. Why is…
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What if achieving our goals is not about willpower but about gratitude, compassion and pride? It’s natural to experience negative emotions, like discouragement, frustration, and even fear when we’re working on something hard. And every time these feelings arise, we may be tempted to overcome them with willpower. But rather than dismissing our emotions, what…
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In a world where empathy is in decline, how can we learn to care more? If you’re sensing that people are less empathetic today than decades ago, your instincts would be right. We are. Though human beings are wired to care about each other, we need the right conditions for those feelings to grow. Jamil…
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Can we achieve greater success in life by choosing to generalize rather than to specialize? If you want to be the best at something, the story goes something like this: Begin as early as you can. Focus on nothing else. And practice as if your life depends on it. It’s the story we associate with…
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