Episode Archives

CM 254: Adia Harvey Wingfield on Racism at Work

In the U.S., we have laws and policies in place to prevent discrimination of Black workers. In addition, we have leaders who make public pledges in support of diversity goals. Yet the data continue to show that Black employees are less likely to be hired, more likely to stall out in mid-level positions, and stand…

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CM 253: Karen Eber on Crafting the Perfect Story

A well-crafted story can fuel connection. It can inspire trust and entertain. Better still, it can have a ripple effect. Yet most of us avoid telling stories. Instead, we stick to the facts and emphasize the data. Now, even if we believe this is the best way to convey information, our brains, if they could…

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CM 252: Matt Abrahams on How to Speak on the Spot

We’re often put on the spot to say something of value. And when it happens, it can catch us off guard. For example, you log in early to a conference call and need to make small talk with high status colleagues. Or you find out in a meeting that a co-worker is leaving the company,…

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CM 251: Eduardo Briceno on Improving Our Performance

Most of us are on a performance treadmill. We show up. We execute. Then tomorrow we do it all over again. But this relentless focus on execution leaves little time for learning. As a result, our skills stagnate, and we accomplish less. Soon we find ourselves working harder while falling further behind. Eduardo Briceno calls…

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CM 250: Gloria Mark on Improving Our Attention

We live and work in a digital world where getting interrupted by communication tools is the norm. That means we shift our attention at least every 47 seconds. Then it takes us about 30 minutes to get back on task. At the same time, we continually interrupt ourselves – looking things up, tracking information down….

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