We’re often put on the spot to say something of value. And when it happens, it can catch us off guard. For example, you log in early to a conference call and need to make small talk with high status colleagues. Or you find out in a meeting that a co-worker is leaving the company,…
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We’re often told that saying yes to everything will be the key to our success. It’ll strengthen our relationships, enhance our reputation, and help us achieve our goals. But what if the reverse were true? What if learning how to say no is the game changer? What if mastering this skill is the way to…
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Listening improves our relationships, health, and workplaces. So how can we get better at it? Think about the last time someone listened to you, a time when you felt heard. Those moments matter more than we realize. In fact, research shows that, over time, not feeling heard has a negative impact on our physical and…
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Think we want creative ideas? Think again. While most of us are swimming in creative ideas, the research shows that we tend to go with what we already know. This love-hate relationship with creativity discourages innovation and causes people and organizations to stagnate. Jennifer Mueller, author of the book Creative Change: Why We Resist It…
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Multitasking is a myth. And we are poorer for trying to do it. The research shows that we have less productivity, more stress, diminished creativity, and poorer relationships when we try to do many things at once. And yet, in a hyper-connected world, we can often feel like we have no other choice. And yet,…
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