design

CM 198: Eric Johnson on the Science of Decision-Making

We like to think we’re in complete control of the decisions we make. From the sandwich we ordered for lunch to the Netflix show we watched last night. Yet, in each case, we’ve got a hidden partner, one that influences nearly every decision we make. That partner is the designer. Whether we’re reading a restaurant…

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CM 193: Deborah Stone on How Data Can Lead Us Astray

Numbers have power. They convey certainty. For example, when we know whether cases of Covid-19 are rising or falling, we feel like we have more control. Like we’ve got the answer. Yet numbers can be slippery too. Sure. Counting the number of people in a sports stadium is objective. But what about race totals in…

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CM 192: Leidy Klotz on Doing More with Less

So often, when we try to solve a problem, we focus on what we can add. Let’s say you’re moving to a smaller space. Your first thought might be to research shelving or rent a storage unit. But what if, instead, you subtracted? What if you thought about what you’d sell, donate, or just throw…

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CM 177: Julie Shah on the Future of Robots

What will the world look like when we’re living and working with robots every day? Robots work on assembly lines. They zoom around warehouses. And they even fly planes. Most of us aren’t surprised to hear these stories anymore. But how will we work with robots when they’re driving our cars or delivering our food?…

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CM 119: Chris Clearfield on Preventing Meltdowns

Disastrous events take place all the time, but could many be prevented? For example, could discount retailer, Target, have spared thousands of people their jobs rather than close 58 of its Canadian stores? Could the Fukushima nuclear catastrophe have been avoided? Chris Clearfield, co-author with Andras Tilcsik of the book, Meltdown: Why Our Systems Fail…

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