In the U.S., we have laws and policies in place to prevent discrimination of Black workers. In addition, we have leaders who make public pledges in support of diversity goals. Yet the data continue to show that Black employees are less likely to be hired, more likely to stall out in mid-level positions, and stand…
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Imagine that fewer people are buying your organization’s product or service. It’s a shift you didn’t anticipate. To fix it, you study the data, identify the problem, and then take steps to address it. Your plan may include changes in marketing or team incentives. What it won’t include is doing nothing or trying to turn…
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Numbers have power. They convey certainty. For example, when we know whether cases of Covid-19 are rising or falling, we feel like we have more control. Like we’ve got the answer. Yet numbers can be slippery too. Sure. Counting the number of people in a sports stadium is objective. But what about race totals in…
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What if leaders spent less time building themselves up and more time building up others? When leaders face challenges, they’re often encouraged to take a long, hard look in the mirror. Frances Frei, co-author with Anne Morriss of the book, Unleashed: The Unapologetic Leader’s Guide to Empowering Everyone Around You, agrees that leaders need to…
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Average is a myth, so why should it control our lives? We measure ourselves — and others — against averages all the time. Think GPAs, personality tests, standardized test results, performance review ratings. These are average measures that tell us little about what makes us unique. And this is not just a feel-good argument. It is…
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