We associate the word epidemic with disease. Yet it’s a word we’re increasingly using to refer to a state of mind, namely, loneliness. Researchers have not only found a significant increase in people’s feelings of loneliness, but they’ve also learned how detrimental loneliness can be to our health and wellbeing. One of the most effective…
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In the U.S., we have laws and policies in place to prevent discrimination of Black workers. In addition, we have leaders who make public pledges in support of diversity goals. Yet the data continue to show that Black employees are less likely to be hired, more likely to stall out in mid-level positions, and stand…
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Imagine that fewer people are buying your organization’s product or service. It’s a shift you didn’t anticipate. To fix it, you study the data, identify the problem, and then take steps to address it. Your plan may include changes in marketing or team incentives. What it won’t include is doing nothing or trying to turn…
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What if leaders spent less time building themselves up and more time building up others? When leaders face challenges, they’re often encouraged to take a long, hard look in the mirror. Frances Frei, co-author with Anne Morriss of the book, Unleashed: The Unapologetic Leader’s Guide to Empowering Everyone Around You, agrees that leaders need to…
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What if you design a product or service that prevents certain people from using it? These kinds of mismatches are everywhere: a computer mouse that works only for the right-handed; credit-card-only payment systems that exclude those without credit; and even game controllers for gamers who can’t use their hands. Inclusive design advocate, Kat Holmes, explains,…
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