innovation

CM 124: Liz Fosslien on Emotions at Work

Which emotions should we bring to work and which ones should we leave at home? When it comes to most workplaces, it’s a difficult question to answer. That’s what drove Liz Fosslien and her co-author, Mollie West Duffy, to write their book, No Hard Feelings: The Secret Power of Embracing Emotions at Work. It’s a…

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CM 122: Amy Edmondson on Maximizing Team Performance

Which work environments are the most effective at leveraging their people’s talents, skills and abilities? Amy Edmondson, award-winning Professor of Leadership and Management at Harvard Business School and author of the book, The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation and Growth, has spent her career trying to answer that question….

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CM 121: Chip Conley on Bringing Wisdom to Work

What can older workers contribute to fast-growing companies populated by digital natives? A lot. Chip Conley, author of the book, Wisdom at Work: The Making of a Modern Elder, believes that older workers provide emotional intelligence, discerning judgment and humble wisdom. But to do this, they need to let go of past identities and adopt…

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CM 119: Chris Clearfield on Preventing Meltdowns

Disastrous events take place all the time, but could many be prevented? For example, could discount retailer, Target, have spared thousands of people their jobs rather than close 58 of its Canadian stores? Could the Fukushima nuclear catastrophe have been avoided? Chris Clearfield, co-author with Andras Tilcsik of the book, Meltdown: Why Our Systems Fail…

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CM 118: Dolly Chugh on Becoming the Person You Want to Be

Many of us strongly identify as supporters of equality, diversity and inclusion. Yet Dolly Chugh’s research suggests that by holding on to this identity too tightly, we may not live up to our own expectations. Dolly is the author of the book, The Person You Mean to Be: How Good People Fight Bias, suggests An…

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