In the U.S., we have laws and policies in place to prevent discrimination of Black workers. In addition, we have leaders who make public pledges in support of diversity goals. Yet the data continue to show that Black employees are less likely to be hired, more likely to stall out in mid-level positions, and stand…
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For the first time in U.S. history, we have employees from five different generations working side by side. With so many different perspectives and life experiences, conflict is inevitable. Unfortunately, this often leads to stereotyping. We classify colleagues as millennial snowflakes, entitled young people, or clueless boomers. When this happens, we miss out on some…
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Imagine that fewer people are buying your organization’s product or service. It’s a shift you didn’t anticipate. To fix it, you study the data, identify the problem, and then take steps to address it. Your plan may include changes in marketing or team incentives. What it won’t include is doing nothing or trying to turn…
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