management

CM 254: Adia Harvey Wingfield on Racism at Work

In the U.S., we have laws and policies in place to prevent discrimination of Black workers. In addition, we have leaders who make public pledges in support of diversity goals. Yet the data continue to show that Black employees are less likely to be hired, more likely to stall out in mid-level positions, and stand…

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CM 253: Karen Eber on Crafting the Perfect Story

A well-crafted story can fuel connection. It can inspire trust and entertain. Better still, it can have a ripple effect. Yet most of us avoid telling stories. Instead, we stick to the facts and emphasize the data. Now, even if we believe this is the best way to convey information, our brains, if they could…

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CM 250: Gloria Mark on Improving Our Attention

We live and work in a digital world where getting interrupted by communication tools is the norm. That means we shift our attention at least every 47 seconds. Then it takes us about 30 minutes to get back on task. At the same time, we continually interrupt ourselves – looking things up, tracking information down….

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CM 249: Daniel Simons on How to Avoid Being Fooled

As humans, we have certain default settings that help us navigate the world. Yet those same default settings make us vulnerable to fraud and deception. For example, our ability to focus helps us concentrate on what’s right in front of us. But it also prevents us from seeing what’s missing. For example, we’re more willing…

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CM 248: Vanessa Patrick On How To Say No

We’re often told that saying yes to everything will be the key to our success. It’ll strengthen our relationships, enhance our reputation, and help us achieve our goals. But what if the reverse were true? What if learning how to say no is the game changer? What if mastering this skill is the way to…

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